Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to share your own experience with a casino not on Gamstop? This is where to reach us. We read every message and use reader feedback to keep our reviews and rankings current.
How to reach us
The quickest way to get in touch is by email at [email protected]. We aim to reply within a couple of working days. Please include the name of the casino or the page you're referring to if your message relates to something specific we've published — it helps us track down the relevant review faster.
What we can help with
- Corrections or updates to information on a specific casino review, including bonus terms, licensing detail or payment methods
- General questions about how we rate and rank non-Gamstop casinos
- Feedback on your own experience with a listed brand, positive or negative
- Suggestions for casinos or games you'd like us to look at
- Queries about our editorial process, outlined further on our About Us page
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process withdrawals, resolve account disputes, verify your identity documents or answer questions about a specific bet or deposit — those queries need to go to the casino's own support team, usually reachable via live chat or email once you're signed in to your account. Similarly, if you're dealing with the practical side of a self-exclusion request or want to understand your options, our Responsible Gambling page is the better starting point than contacting us directly.
Reporting an issue with a listed site
If you've come across outdated information — a bonus that's no longer available, a payment method that's changed, or a broken link — let us know and we'll check it against the operator's current terms. Our ratings, covering brands such as Betmica, Kikibet and Betninja among others, are reviewed periodically, but operator terms in this space change often, so reader reports genuinely help.
Before you write in
A few things that speed up a reply:
- Tell us which casino, bonus or page your message concerns
- Mention the approximate date you visited the site or claimed an offer, if relevant
- Avoid sending account passwords, ID documents or payment card details by email — send those only to the casino directly, through a secure channel
A note on independence
Non Gamstop Casinos is a comparison and information resource. Contacting us won't change a casino's rating or a listing's position — our rankings reflect our own research, and any commercial relationships we have with operators don't influence where a brand appears. For full details of our terms of use, see our Terms and Conditions page.
All gambling content on this site is intended for readers aged 18 and over.